Smells That Sell! (Using Scents Makes Sense)

Believe it or not, the human nose can detect and clarify about 10,000 smells.  That's right....10,000!  We know that the power of smell is one of the strongest senses we, as humans, posess.  And recent studies have shown that scent is the strongest of our 5 senses that is tied directly to memory. 

In my parent's house, for example, my mother always made fresh peach pies in the late summer.  To this day, I can smell a peach pie from a mile away and instantly Im transported to my mom's kitchen as a 7yr old boy in my swimsuit pacing around the table hoping to get a shot at sticking my finger into the peach filling while my mom wasn't looking.  (I got caught every time).

Retailers have been using smells to get people to buy their goods with thousands of scents for literally thousands of years.  Scents, as a whole, have a power of their own and, depending on the scent, can even have a profound effect on the very psychology of a person.

It is the same when showing a home!  Strong smells like cat oders (pet orders in general, really.  I just pick on cats because it is the most obvious example of a gross smell that everyone can relate to) or even cooking smells (burnt oil, grease, hard fish smells) can send buyers away faster than any screwed up floor plan or poor staging effort.  In fact, you can stage a home perfectly, and have the perfect floor plan, but if the house smells like 50 cats used it for a latrine, you may as well burn it down where it sits because it will probably never sell.

If you are showing a contemporary condo or loft in a hip, upscale urban setting where young singles and urbanistas are buying, you would want your clients to be highly attentive and excited.  Putting out scents of rosemary, peppermint or grapefruit will help them make decisions more quickly as these scents improve alertness and stimulation.

If you are showing an older home in the suburbs with numerous rooms and a ‘creative' floor plan, you may want them to feel more calm and relaxed.  Lavender is the perfect scent for this.  Mixed with citrus smells, you will have a calm, yet mentally alert client that can make calm, rational decisions.

Aside from those, here is a list of scents and their reactions to human behavior:

Chamomile - Calming and soothing; eases anger and anxiety.
Clary Sage - Relaxing; euphoric; eases anxiety, tension, and stress.
Eucalyptus - Fresh, cooling, and invigorating; promotes alertness.
Jasmine - Alleviates anxiety and depression.
Lavender - Calming.
Lemon - Refreshing and energizing; eases tension, heightens mental clarity.
Mandarin - Relaxing and calming; relieves insomnia.
Orange blossom - Relieves stress, anxiety and insomnia.
Peppermint - Refreshing and stimulating; increases alertness.
Rosemary - Promotes mental clarity and alertness.
Sandalwood - A warm, sensual aroma that creates seductive and euphoric moods.

This is just a small sample, obviously.  But, this sample includes the top scents used by retailers to stimulate buyers.  Since you are also assisting buyers, using similar techniques will help move properties faster and put your buyers in the ‘right frame of mind'.

 

If you would like information about www.recr.com and how we can get you more buyers, please contact Clint Miller at 800-977-7058.  Or, you can follow us on Twitter at www.twitter.com/recr.

14 commentsClint Miller • October 15 2008 08:30AM

Comments

I agree with you and Sandalwood is one of my favs.

Posted by Melody Botting Real Estate Network about 1 year ago

Melody -- Thank you!  Im glad I didnt write this just to watch it fly by the wayside.  :-)  And yes, I agree with you on the sandalwood!

Posted by Clint Miller (Real Estate Client Referrals, LLC (RECR)) about 1 year ago

Clint...

You are so right! Smells are memorable too! I love the smell of the ocean. of fallen leaves, of roses, and peach pies would work too!

Posted by Richard Weisser Coweta Fayette Real Estate about 1 year ago

Richard -- Thanks, man!  Yes, smells are tied to our memory like nothing else.  According to that same study, men respond best to the smell of anise...and pumpkin pie.  Interesting...especially considering that the majority of men surveyed prefer apple.

Posted by Clint Miller (Real Estate Client Referrals, LLC (RECR)) about 1 year ago

I am a HUGE smell person!  I agree that the use of smell in homes for sale is quite helpful and can certainly be used to set the stage!  Now, I never thought about the difference in scents between and older home and newer home - interesting.  Personally, I am Bergamot person!

Posted by Leesa L. Finley, REALTORĀ®/RE Strategist Wake Forest NC Real Estate & Wake County (Circa Properties - Your Wake Forest NC Homes Specialist) about 1 year ago

Fine post. What about patchouly oil ? :-) Maybe that's a scent better left in the ashram, not the home.

Posted by David Saks - Broker (The Real Estate Mart of Tennessee, Inc.) about 1 year ago

Great post Clint. Thanks for sharing

Posted by Paddy Pizappi PineBush & Hudson Valley NY Real Estate (RJ Smith Realty Real Estate Solutions) about 1 year ago

Leesa -- Smells are important...they can set the tone of the home and usually it is one of the first things they will remember when asked about the home afterward. 

David -- Patchouly oil...never thought of that.  But, perhaps you are right.  :-)

Paddy -- TY, my dear!  Im glad you liked it.

Posted by Clint Miller (Real Estate Client Referrals, LLC (RECR)) about 1 year ago

Clint - just remember to not make them overpowering, people will wonder what is being covered up. The smell of fresh bakiing also is helpful.

I try and have my sellers limit making things like bacon.

Posted by Mike Saunders - Athens, Ga & Surrounding Communities (Keller Williams Realty - Greater Athens) about 1 year ago

Mike -- You have a very good point!  And, about the baking thing...I talked with a brokerage that bakes cookies all day long to that clients that come into the business are calmed for that exact reason.

Posted by Clint Miller (Real Estate Client Referrals, LLC (RECR)) about 1 year ago

I love the smell of fresh baked bread.  One of my clients said if she is given enough time before an appointment, she plans to pop a loaf in the breadmaker. 

Posted by Bob Cumiskey, US Army Retired, Your Sun City Center, Florida ~ Realtor (A1 Connection Realty, Inc.) about 1 year ago

Thanks for telling us about the different aromas. I will pay more attention to them when buying different ones.

Posted by Laura Watts (Positive Properties, LLC) about 1 year ago

Very OLD real estate trick - just before an Open House (with the seller's permission, of course!) place 2 teaspoons of cinnamon mixed with a little white sugar onto a heavy piece of aluminum foil, and place in a pre-heated 350-degree oven.  Bake for 10-15 minutes, and the whole house smells like Apple Pie (the way to a man's heart...).

Posted by Sheila Strunk (RE/MAX Fine Properties) about 1 year ago

Bob -- Always a good one. 

Laura -- you are very welcome, my dear!

Sheila -- My agent just told me about that trick!  Nice!

Posted by Clint Miller (Real Estate Client Referrals, LLC (RECR)) about 1 year ago

Participate



(optional)
What does the graphic say?